"Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare."


Patrick Lencioni

The Five Behaviors of a Cohesive Team™ Model

The Five Behaviors of a Cohesive Team™ has a simple goal:


To facilitate a learning experience that helps professionals and their organizations discover what it takes to build a truly cohesive and effective team.

4. Hold One Another Accountable

In a culture of high trust, healthy conflict and commitment to decisions team members will be more willing to hold one another accountable. Teams that gain commitment to decisions and standards of performance do not hesitate to hold one another accountable for adhering to those decisions and standards. What’s more, they don’t rely on the team leader as the primary source of accountability; they go directly to their peers.

2. Engage in Healthy Conflict

When trust is high members are free to engage in, what Patrick calls, Healthy Conflict which is key to the organization’s success. Team member's do not hesitate to disagree with, challenge, and question each other, all in the spirit of finding the best ideas, uncovering the truth, and making the best decisions.

3. Commitment to Decisions

When team members are able to offer opinions through Healthy Conflict they will be more likely to commit to decisions. This is true even when some members of the team initially disagree or don't see eye-to-eye with the final decision. These teams come to the best decisions because they are able to ensure that all opinions and ideas are considered and that no stone has been left unturned.

The Five Behaviors of a Cohesive Team™ Model


1. Trust in Each Other 

When team members are genuinely transparent and honest with each other, they are able to build vulnerability-based trust. Trust can only happen when team members are willing to be completely vulnerable with each other. There is confidence among team members that their peers’ intentions are good and that there is no reason to be protective or careful around each other. Vulnerability-based Trust is the foundational principal in the Five Behaviors of a Cohesive Team™ Model.

The Five Behaviors of a Cohesive Team™ Model

5. Focus on Achieving Collective Results

The ultimate goal of building greater trust, conflict,  commitment, and accountability is one thing: the achievement of results.Team members who trust one another, engage in conflict around ideas, gain commitment to decisions, and hold each other accountable are more likely to set aside their individual needs and agendas and focus on achieving collective results. They do not give in to the temptation to place their departments, career aspirations, or status ahead of the collective results that define team success.

When your team is a Cohesive Team you will... 

  • Make better decisions in less time

  • Tap into the skills and opinions of all members

  • Avoid wasting time and energy on politics, confusion, and destructive conflict

  • Avoid wasting time talking about the wrong issues and revisiting the same topics over and over again because of a lack of buy-in

  • Create a competitive advantage

  • Is more fun to be on!

"The Five Behaviors of a Cohesive Team™ program has given our managers insightful team building tools that have translated into more effective teams, more effective leaders, and improved outcomes."


Robert Edmonson, VP of Operations, Gould Electric

 The Five Behaviors of a Cohesive Team™ and Everything DiSC® are products of John Wiley & Sons, Inc.